[Resolved] Indigo Airlines — employees cheap behaviour | |
Indigo airlines This is to inform u that one of your employees in the counter of indira gandhi international airport has retrieved the contact number of one of my friends and started texting her without even any knowledge. The employee got the number from ticket details and started texting her. What is this going on? Getting number from tickets and texting girls. What has happened to your employees? Stop hiring such type of people. Please stop it. Girls are not even safe even though they book tickets online. Hope u will take care of the employee and fire such type of people asap. This is a serious concern and i request you to take immediate actions on this issue. Such type of behavior won't be tolerated anymore from customers. Was this information helpful? | |
Jul 17, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jun 15, 2018 IndiGo Customer Care's response Hi, We understand that your experience at Delhi airport on 9th June 2018 was not up to your satisfaction. We are quite concerned to note your comments on our services. We would like to assure you that our staff has no reason not to accept any passenger on flight especially when the seat goes vacant reserved in their name. We would like to clarify that it is the sole responsibility of the passenger to complete the security check and reach the boarding gate before closure to board their flight. Based on our investigation, flight information displays for flight 6E 2013 were updated. Also, Delhi is a silent airport regular announcements are not allowed therefore final call announcement was made for the said flight. We look forward towards your understanding in this regard and assure you of our constant efforts to provide a hassle-free travel experience to our esteemed passengers. Regards, IndiGo Team Verified Support Jun 16, 2018 IndiGo Customer Care's response Hi Sharad, Due to miscommunication wrong response was shared with you. Further, we believe our social media team is in touch with you on twitter in regards to the raised concern. Please be assured of our constant endeavor to assist our passengers in the best possible manner. Regards, IndiGo Team | |
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