[Resolved]  Indigo Airlines — flight booking cancellation charge waiver due to travel restriction because coronavirus

Address:B/35 SHREE NIJDHAM RESIDENCY B/H, PRASAD SOCIETY OPP INOX THEATOR PO, MAKTAMPUR RD, Bharuch, Gujarat, 392012

I have booked ticket to travel with my family from vadodara to bangalore and return ticket also (21st march 2020 - vadodara - bangalore and returned on 29th march 2020, but now want to cancel my round trip ticket and considering the present situation travel restriction by all authority including government also to prevent corona-virus, i should get full refund of my booking or after deducting reasonable cancellation charges considering special case and situation. My flight pnr no. Is qh5fxs and aki5st. Please cancel my above returned ticket and give me my full refund amount or after deducting minimum reasonable cancellation charges. I am your regular customer travel in indigo personal and official travel. So please consider my request to refund my amount. My email id is [protected]@solenis.com mobile no. [protected]
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Aug 8, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2020
IndiGo Customer Care's response
Dear Sir,

As checked, you have cancelled the flight with the applicable charges for onward journey PNR and for return journey along with balance of onward jouney balance amount is refunded in the form of credit shell which can be used before 1 year from the date it is issued. Please visit https://bit.ly/3c2Anb5 for details.

Regards,
Team IndiGo
Complaint comments 

Comments

I durgesh nand gupta booked my flight from del to bom on 31 mar 20 at 09:20 by indigo. Payment of 2383 made by sbi upi. But to shock no pnr generated
Durgesh Nand Gupta's reply, Mar 14, 2020
please refund me to plan my travel in any other responsible airlines or book my seat at present rate

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