[Resolved]  Indigo Airlines — flight cancelled from jammu, authority do not respond to their ability

Address:

Suprativa, Near Hanuman Mandira, At- Sartola, Po- Nayabazar, Dist- Cuttack, Odisha, PIN-753004, 753004

Pnr no-gpllpb
Date of journey -06/11/2019
Fleight no - 6e-2405 from bbsr & 6e-554 from delhi
Name of passenger - ashutosh biswal

My son a student of skuast, srinagar was travelling by above mentioned fligsts, and the flight 6e-554 was cancelled from jammu. The boy was purely new in the town and the flight authority left him without any help and he was moving in the town to get one hotel to stay from 11 am to 3 pm with his capability and which is almost impossible. When i asked to customer care of indigo they replied that they can refund the freight partially and nothing can be done by them. Imagine a new person with out sufficient money with him how precarious the condition prevails. I want the justice from the authority neither i will complain with civil aviation ministry of india.