[Resolved]  Indigo Airlines — Flight missed due to non service and refund not received

Address:

Dehradun, Uttarakhand, 248001

Dear sir/madam,

I had flight from dehradun on 2nd dec 2016 to delhi (Zer15n) at 14:25 pm and then connecting flight at 17:50 pm from delhi to pune (T63d7y). I booked through goibibo. At 12 noon around i received sms that flight got delayed frm dehradun to delhi and leave at 16:30 pm and again changed to 17:25 pm and finally got cancelled till then i tried reaching them then they told we can only arrange ticket from delhi to dehradun. By the time delhi to pune flight got delayed and changed to 20:55. I again contacted them to reschedule my flight frm dehradun to delhi at 18:05 pm to 19:10 pm and they did, but this flight also got delayed and end up at 23:05 pm. At this time, i called them many times to reschedule my delhi flight but sadly no one attended the call. I called on goibibo for the reschedule and they were telling me that its ur fault. I was very angry because i did everything for rescheduling then they called indigo assistant but no picked and they said sorry that u r right. They were not responding. Now my flight is missed from dehradun to delhi as well as delhi to pune. Also i am unable to visit there, my return tickets on 5th dec is also not used. Pune to delhi and delhi to dehradun (Jbv3kg). I request you to please look into this matter as i had to visit pune urgently for job interview which i missed. I saved money for this flight but worthless. Hope you will understand and take up my matter seriously for refund. Ticket cost was dehradun to pune (Flight 6e755 and 6e763) : 5337 +300 (Seat preference frm delhi to pune) = rs 5637 and pune to dehradun (6e148 and 6e632) =rs 5896. Total = rs 11533