[Resolved]  Indigo Airlines — flight rescheduling

I had booked a direct flight from hyd to tvm just few hours ago and it was all ok. Few hours later i am receiving a mail to reschedule my trip since the flight is cancelled and "none of the timing matches to my schedule". Getting money refunded also does not solve the purpose. Now i will have to spend more money to book some other in order to reach at the same time or will have to look for other options.

There were other direct flights at the time of booking but i chose to book indigo. Now no other direct flights are available for me to reschedule and i am very much annoyed.
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Mar 23, 2018
Complaint marked as Resolved 
Verified Support
Feb 15, 2018
IndiGo Customer Care's response
Dear Sir/Ma'am,

With regards to your request, may we request you to kindly share your PNR number.
Further, PNR number is a six digit alphanumeric number, mentioned on your itinerary as well as on your boarding pass.

Regards,
Team IndiGo
Feb 19, 2018
Updated by arunkumarnehruks
PNR is EFLZFA
Mar 01, 2018
Updated by arunkumarnehruks
any update on this?
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