[Resolved] Indigo Airlines — flight tickets booking | |
I taken flight tickets for my aunt from a travel agency in the name of vasanthi aravindakshan instead of her official name vasanthakumari aravindakshan. Can we change the name in the tickets Travel details :- 16th august2018 from bombay to kerala - pnr:6e-yjgr4u aircraft 320 time - dep. Time 1.20 pm And 10th september 2018 from chennai to bombay - flight 6e 495- dep. Time -06:45. I contacted travel agency and they told no problem, they give a remarks. I want to know is there any difficult to her for traveling Was this information helpful? | |
Apr 17, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Mar 17, 2018 IndiGo Customer Care's response Hi Jayanthi, As per our policy name changes are not permitted in a confirmed booking. At airport, boarding can be denied if the name does not match with the name on valid Government identity. You may cancel and rebook with applicable charges. Kindly visit the Link: http://bit.ly/1Xaz2Ul clause 5.3 3 bullet for more information. In case any further assistance on this, call us at [protected]. Regards, IndiGo Team | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
5604
Pending
15
Resolved
2884
View all 5604 IndiGo reviews & complaints
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
View all IndiGo contact information
Post your Comment