[Resolved]  Indigo Airlines — given me breakage seat

Address:143001

Dear indigo
I am jindpreet singh my flight is kolkata to bangkok my flight date is[protected] my flight number is 6e 75 time 10:20 am reached time 02:40pm thailand time. My seat number is 17b i have to not comfortable for this because this seat is break & not change my seat. So please kindly check it & give me my ticket money.

Thanks & regards
Jindpreet singh
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Oct 28, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
IndiGo Customer Care's response
Hi Jindpreet,

We have responded to you on your previous post, please check.

Regards,
IndiGo Team
Complaint comments 

Comments

I lost my my boarding pass and I can, t claim flight fair without boarding pass please provide me travel certificate.i have already tried on line but every time show error mail id is wrong.I tried different is but same error showing.

Ticket reference number CBT11NAAXPK
Mail id [protected]@gmail.com
IndiGo Customer Care's response, Sep 25, 2018
Verified Support
Hi Amarjit,

We understand your concern and forwarded the travel certificate on the above-mentioned mail ID.

Regards,
IndiGo Team
Hi Team,

I have the same issue as Amarjit above. I need the travel certificate and when I try your online site, it gives me a error that my email id is wrong.

Please help ASAP!

Booking reference-NF[protected]
PNR-RGFN5D
Email- fuzzy.[protected]@gmail.com

Regards,
Abhishek
IndiGo Customer Care's response, Oct 29, 2018
Verified Support
Hi Abhishek,

We understand your concern. We would like to inform that the boarding pass can be issued at the time of travel only. Now, you may opt for a travel certificate which is INR. 200 per passenger per sector by clicking on this link- https://bit.ly/11v2V9b, and enter PNR number, registered e-mail ID. Travel certificate will be generated within 24-48 hrs on the same page after making the payment.

Regards,
IndiGo Team

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