[Resolved]  Indigo Airlines — harassed by your staff in kolkata airport

Address:Lichu began agartala, West Tripura, Tripura, 799010

During the boarding from kolkata airport on 20/09/2019/at 17.50 flighti was harassed by your staff. When i try to join the que she stopped me and told me to go for self check in. Here she waste my time. I was fail to self check in. After that i join the long que for check in. There also i requested your staff that my flight time is very near, give me a space so that i can check in and received my boarding, she didn't help me. When i reached the counter a male staff did take my baggage. As a result i fails to take my all belonging to agartala. Instead of helping they harassed me in every steps. Kindly injury the matter and take necessary steps against them.
Thank you
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Nov 10, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
IndiGo Customer Care's response
Hi Amal,

We are sorry for the experience. We’ll have to connect with our respective departments to get this checked. Please allow us sometime.

Regards,
Team IndiGo
Verified Support
Oct 07, 2019
IndiGo Customer Care's response
Hi Amal,

We tried calling you multiple times, however, couldn't connect. Please share an alternate contact number via private message along with a suitable time to speak with you.

Regards,
Team indiGo
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