Indigo Airlines — Imphal airport authority and indigo authority not allow the real id card

Address:

Bishnupur, Manipur, 795126

Here,
I am a travel agency. This is the first time that when one of my passenger name ravindra kumar mahto tried to enter the imphal airport today. The airport authority and indigo authority have not allowed to enter due to photo has mismatched with him. But the voter id card was real. And he missed the flight.
Confirmation id : 081016z26idmai5
1 mahto / ravinderkr mr (Adt)
Indigo imphal to kolkata airline pnr
6e 876 6e-mbb1hw

Regards
Cyber planet
Emt[protected]
Phone - [protected]
[protected]@gmail.com