[Resolved]  Indigo Airlines — inability to manage rescheduling of flights

I was traveling along with 18 more passengers from bagdogra-kolkata - chennai (6e 534)- pune (6e 385) (All indigo flights) on 9th february. Our flight got delayed at bagdogra and kolkata due to which we missed our flight from chennai. The rescheduled flight that was given to us was chennai-bangalore (6e 6251)-mumbai (6e 424). From mumbai to pune via road. We have now been at the mumbai airport for more than 2hrs and are stranded since no transportation has been arranged.
We are in transit for the past 23hrs. The whole situation has been horribly managed. No consideration for the passengers is being shown. We were not even provided with basic facilities like water, food, accommodation and transportation. There were several senior citizens and single ladies traveling with us.
The concerned authorities/ personnel are
Bagdogra - all of indigo ground staff
Chennai - reservation counter staff specially mr ujwal who failed to inform the ground staff at mumbai airport to arrange for transportation from mumbai to pune (Aa told by the mumbai ground staff)
Mumbai - ground staff who are still trying to arrange for transportation for the past two hrs and we are still waiting (Sitting on the floor bcoz the sitting area is full). Special mention to miss shweta of mumbai ground staff who is extremely rude and ill-manared towards the customers.
Hope you take this complaint seriously and do something about it and improve your services and management.