[Resolved]  Indigo Airlines — (indigo airlines 6e -6151 ) they cancelled our boarding from jaipur to hyderabad

Address:Hyderabad, Telangana, 500018

This happened on[protected] when I was coming back from jaipur to hyderabad by this indigo flight 6E-6151.

When I reached to jaipur airport, I was asked by there representative that my ticket has been cancelled because I came late by 5 minutes. They denied my boarding. And informed me that this amount is no refundable. Later they said you can catch up different flight which is in evening and next day and it was double the price. I was with my kids so No more options I had that time.I took
new tickets which was double the price. Especially jaipur airport authority is very
bad service. They always charged more amount and waste lot of time for checking so that you can miss the time to enter the airport.
This is all strategy set by these people. I will request please stop all this fraudulent charges and cheating with innocent people. I paid double amount which is hard earned money and we are regularly paying income tax to the government. We are loosing our money every where.
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Nov 26, 2019
Complaint marked as Resolved 
It has not solved it so far. I want to reopen and review on this again
IndiGo customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2019
IndiGo Customer Care's response
Hi,

We are sorry for the experience. Please share your PNR via private message so we may take a closer look.

Regards,
Team IndiGo
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