[Resolved] Indigo Airlines — indigo airlines travel certificate

alpeshvpatel

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411014
Website:	dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx

Respected indigo support teammates,

I have booked air tickets in indigo. I lost my boarding passes and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines (https://dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx) and getting "error: please enter correct email address." error message. Hence, this complaint is about to provide travel certificates for below stated booking reference (Pnr).
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tries many mail ids, but showing the same. Please provide me a travel certificate.

Booking reference numbers (Pnrs) - zi8uxa and wiushk
Valid email id: alpesh. V. [protected]@hotmail.com

Thanks and regards,
Alpesh patel

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Dec 29, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

IndiGo Customer Care's response Hi Alpesh,

Please know that you may apply for Travel Certificate for PNR- ZI8UXA by using the above email address. However, for PNR - WIUSHK you may contact our customer care at[protected] to change the registered email ID so you may opt for the travel certificate.

Regards,
IndiGo Team