[Resolved] Indigo Airlines — indigo flight cancellation - 31st dec 2017

 
1 Review
India
 prasad1797 on Dec 31, 2017
Hi,

We have booked flight long time back from hyderabad to visakhapatnam (6e 611) on 31st dec 2017 to celebrate with family & friends but all my plans shattered due to cancellation of flight in the last moment.

This is not fair, as u know how much important especially this day. Your team has given alternative connection flight but that also not that much suitable to me because waiting time in bangalore around 3 hours

If i go with this connection flight then i will reach visakhapatnam by 8:40 pm, then come out from the airport again takes at least 30 mins, so it means 9:10 pm

Travelling time from visakhapatnam airport to my relatives place again takes me nearly 1 hour

Is this type indigo team faces problem to the customer?

Sich a bad bad service

Regards,
Durga prasad
[protected]
[protected]@gmail.com
Complaint marked as Resolved Mar 16, 2018
Verified Support
IndiGo Customer Care's response, Feb 12, 2018
Hi,

With regards to your request, under PNR WJY7VX, we regret the inconvenience that has been caused to you in this regards.

Further, the flight was cancelled due to bad weather, which is an uncontrollable factor. However, we have shared this as a feedback, so that the services can be improved.

Regards,
IndiGo Team
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    Indigo Airlines - indigo flight cancellation - 31st dec 2017