[Resolved] Indigo Airlines — indigo - money deducted from sbi but indigo did not refund and showed it as failed transaction | |||
Journey date - 02 Nov 19 amount Rs- 7924 bank SBI transaction ID- [protected]IGAGUEHK date of transaction 12 Aug 2019 Transaction ID given in indigo website - dc6013cd5b[protected] money has not been refunded by INDIGO AND letters to their Appellate and NODAL agency have not yielded result. kindly stop harassing customer INDIGO MANAGEMENT Was this information helpful? | |||
Sep 30, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 22, 2019 IndiGo Customer Care's response Hello Nalin, Please accept our apologies for the experience. However, With reference to your concern. We would like to get this checked once again. Further, please allow us a while, so we look into it on priority. Regards, Team IndiGo Verified Support Aug 26, 2019 IndiGo Customer Care's response Hello Nalin, With reference to your concern, we are not able to retrieve the transaction information. Hence, we would request you please share the registered email address and registered mobile number along with the booked flight details via private message, so we may look into it on priority. Regards, Team IndiGo | |||
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