Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Indigo Airlines — indigo ticket cancellation

Name-pranjal sakhala
Tickets cancelled-n6edlfgwh and n6ejff3pz
Full description - i booked my air tickets via goibibo and had to cancel because it was via ahemdabad for return and i didn't want it and first was over the permissible visa dates. So i request you to refund me the deducted money since it was cancelled immediately. Rs - 11775, 11400 was reduced from my account and it's not a small amount to me. Please help with this issue. Awaiting your response.
Date of incident - 28 jan 2019.
indigo ticket cancellation
indigo ticket cancellation
indigo ticket cancellation
indigo ticket cancellation
ADVERTISEMENT
Complaint marked as Resolved Mar 16, 2019

Complaint Status


[Jan 30, 2019] IndiGo customer support has been notified about the posted complaint.
Verified Support
IndiGo Customer Care's response Feb 12, 2019 Hi Pranjal,

We understand your concern. As per policy, necessary charges are applied upon cancellation. You may Visit the link for more info: https://bit.ly/2BLcoxZ Looking forward to your understanding towards the need of our policy.

Regards,
Team IndiGo
Complaint comments  1 Comment     Updated: ShareTweet

Comments

When will I received my baggage... You guys are so careless and u give us with the fake information regarding the cab from guwahati also...
IndiGo Customer Care's response, Feb 13, 2019
Verified Support
Hi Georgia,

This is not the experience we want our customers to have. Please share your PNR/ booking reference number via private message so we may assist you.

Regards,
Team IndiGo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    IndiGo
    Customer Care Service
    Customer satisfaction rating
    54%
    Complaints
    4451
    Pending
    0
    Resolved
    2321
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View Full Information
    ADVERTISEMENT