[Resolved] Indigo Airlines — jeopardized passengers onboard. | |||
Indigo flight 6e-1402 shj-trv did reach on time (7:30ist)... But i doubt about the safety and trustworthiness of cabin crew's onboard that day. A fellow passenger used the lavatory for smoking... And the chief cabin crew member just scolded him for a couple of minutes, which only occurred after the gentleman has finished off with his business of smoking in a flight that's above 20000ft from ground!!! I doubt the capabilities of their staff and the liability they put for the life of passengers. I did even ask one cabin member, whether they have informed the authorities or the capt. They responded harshly simply stating 'capt is aware of everything in a flight' And it sounded like '# off boy, we have seen worse cases' type of reply. I have been traveling with indigo for a numerous times... Even my dad, my brothers and our company staffs (200+ indigo can verify this statement)... All travel by indigo... From now on... None o[censored]s will... Adios indigo... Was this information helpful? | |||
Sep 23, 2018 Complaint marked as Resolved They reassured me about the corrective action they will be taking. Eventhough I can't get the exact methodology of their actions, I am expecting the Cabin crew's onboard will act more graceful and at-par with airline safety Aa their priority. IndiGo customer support has been notified about the posted complaint. Verified Support Sep 22, 2018 IndiGo Customer Care's response Hi, We are profoundly sorry for the experience. Please note that the safety of the passenger & crew is o[censored]tmost importance, which can never be compromised at any cost. We thank you for sharing this with us, we have shared a corrective feedback with the concerned department. Please be assured of our constant efforts to provide a hassle-free travel experience to our esteemed passengers. Regards, IndiGo Team Verified Support Sep 22, 2018 IndiGo Customer Care's response Hi, Also, we have asked some details via direct message. Please check. Regards, IndiGo Team | |||
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