[Resolved]  Indigo Airlines — lady passenger missing from cochin airport on indigo connecting flight

Kindly do the needful..

One lady passenger by the name bonam shantamma boarded indigo flight from muscat to chennai on indigo pnr : ccrs9m via cochin.

She boarded flight 6e 84 from muscat and landed in cochin..

But she didn't boarded from cochin to chennai and her whereabouts are not known..

As the entire itinerary was booked on single pnr it is indigo responsibility to make sure that she must board the second flight also..

Her ticket copy is attached hence do the needful to know her whereabouts..
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Oct 22, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2018
IndiGo Customer Care's response
Hi,

Thank you for reaching out to us. Kindly allow us sometime so we may look into it.

Regards,
IndiGo Team
Verified Support
Sep 18, 2018
IndiGo Customer Care's response
Hi,

We have investigated this internally and established that the passenger has reached the destination.

Regards,
IndiGo Team
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