[Resolved] Indigo Airlines — laptop bag/vanity bag weighed | |||
Counter employee of inigo fligh no. 6e-7102 was very indifferent and rude while weighing my luggage. He forcibly included the wight of mine and my sisters vaniny bags/laptop bags.in that we just had our money and a small diary and traveling document, he said he would allow us provided we have laptop inside. Since we didnt have laptop, i told him in my life first time somebody is weighing vanity bag and taking into account the weight and wants to collect money. He got very angry with me and told my sister that he would have allowed us, but because i questioned him he didn't like and he made us to remove things from the main luggage. Was this information helpful? | |||
Sep 17, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 16, 2019 IndiGo Customer Care's response Hi, This is not good to hear. Please share your booking reference/ PNR number via private message so we may look into it. Regards, Team IndiGo | |||
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