[Resolved]  Indigo Airlines — loss of baggage from bangalore to jaipur trip (pnr-pksu8h, flight no 6e469, dt - 18/01/2019 time-17.05)

Address:Bangalore, Karnataka
Website:[email protected]

Flight 6e469, dt-18/01/2019-dpt time -17.05 i had travel from bangalore to jaipur when i reached there my baggage not reached there and baggage exist from bangalore airport now, and arranged to collect baggage from bangalore airport on departure date 21j/01/2019 (Flight no : 6e556) your authority also send message about this matter to bangalore and promise to keep the baggage till departure dt when we reached bangalore, they informed to us this baggage send jaipur on 19/01/2019 flight - we not understand why this baggage send again to jaipur. They arranged this baggage return jaipur to bangalore on next flight (6e169, 22/01/2019, 6.25am) we believes your words and agree to wait till 22/01/2019. After plane landed, not replied correctly, finally afternoon they informed baggage not exist bangalore. I request send my baggage as early by parcel to this adress. Jayaprakash c g, jp insurance centre, chainthayil building, pulpally, wayanad - 673579 ph - [protected],[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 11, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2019
IndiGo Customer Care's response
Hi,

We regret the delay in response. We believe that our Customer Relations team has assisted you in this regard.

Regards,
Team IndiGo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5604
    Pending
    15
    Resolved
    2884
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information