[Resolved] Indigo Airlines — lost baggage
Baggage and flight details of the passenger:
Flight no 6e 463
Pnr no. Zbs9ml
My bag has got lost in transit and there is no one from the indigo office to solve our problem. All our immediate stuff are in the bag. This is not expected from a reputed airlines like indigo. It is 24 hours now and there is news about the baggage. This is very irresponsible of the airline official. Hoping to see some quick action after this complaint.
Complaint marked as Resolved Jun 10, 2019
[May 06, 2019] IndiGo customer support has been notified about the posted complaint.
Verified SupportIndiGo Customer Care's response May 08, 2019 Hi Jyoti,
we understand that this is quite a difficult situation. We believe that our Customer Care team is in touch with you. Please be assured that we always remain committed to assist our passengers in the best possible manner.
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