[Resolved] Indigo Airlines — lost baggage in cabin | |||||
I was traveling on 12th march from kolkata to ranchi with my two kids, husband and my mother. While getting down from plane i couldn't find my one black color hand bag. I asked the cabin crew but they said to get down first. Then after getting down when i asked them to check they said they couldn't find. When i tried to get inside whil ppl where coming down. They didn't allowed me and asked me to check with the ground staff. When i checked with them they said they don't have any idea. This is very disgusting. I had some important documents in the bag. So they need to get the bag and return it to me. Flight was 6e997 and boarding time 17:05. This is very big loss as it had some cash, some ids nd personal belongings. Indigo have to pay for it else i'll file a case against them for their negligence and not allowing customer to check the bag also in cabin. It was complete black color hand bag in last seat. Seat number : 30 d, 30 e, 30 f. Indigo guys are either going to return my bag or let them pay for it. Was this information helpful? | |||||
Apr 14, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Mar 14, 2018 IndiGo Customer Care's response Hi Manisha, We truly understand your concern. As checked, our Social Media team assisted you in the best possible manner. Kindly let us know in case further assistance is required. Regards, IndiGo Team | |||||
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