[Resolved]  Indigo Airlines — lost valuables due to unsupportive staff

I was travelling from delhi to mumbai. After i got the boarding pass and gave by check-in baggage, i realised that my power bank was missing in my hand bag. Then i went to the staff to say that there might be a power bank in my check-in bag. They did not allow me to check my bag. Nor did they check it themselves. I had to take the initiative to go to the indigo helpline desk to inform them about this. Right before the boarding they took me to the luggage room and discarded my power bank. The security staff of the igi airport was ready to handover the power bank to me. He even requested the indigo staff to co-operate and return my stuff. The security staff even told that the indigo staff had returned the things of the travellers before and that the indigo staff was denying it only in my case. Since the boarding was delayed they even had time to clear the procedures and return my belongings. It is not even the case that they detected the device and called me. It was me who went all the way and took the initiative to inform them. Even then they didn't co-operate. After reaching mumbai i tried speaking to the customer care but it was of no use. They promised to investigate and call back which they never did. The indigo staff is not cooperative to its customers.