[Resolved] Indigo Airlines — luggage damaged on transit

[Resolved] Indigo Airlines — luggage damaged on transit

H Hetal252583 from Bengaluru, Karnataka

Hi I m Hetal here. I was travelling from Hyderabad to Bangalore ( PNR NO Q93V7L) travel date 1st oct 2018. My luggge was damaged by the airlines n after registering a complaint Mr. SIDDHARTH, from the airline dept, attended the complain n promised to refund me rs. 2000 for the suitcase( original price being 6500, n refund amt is just peanuts) which hasn’t been done by the airlines yet.the suitcase is useless to me now. Request u to please luk into the matter revert back +1 photos Was this information helpful? No (0) Yes (0)
Nov 19, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Oct 09, 2018 Updated by Hetal252583 Hi I m Hetal here. I was travelling from Hyderabad to Bangalore ( PNR NO Q93V7L) travel date 1st oct 2018. My luggge was damaged by the airlines n after registering a complaint Mr. SIDDHARTH, from the airline dept, attended the complain n promised to refund me rs. 2000 for the suitcase( original price being 6500, n refund amt is just peanuts) which hasn’t been done by the airlines yet.the suitcase is useless to me now. Request u to please luk into the matter revert back Verified Support Oct 10, 2018 IndiGo Customer Care's response Hi Hetal, This shouldn't have happened. We wish to check this at our end, please bear with us. Regards, IndiGo Team Verified Support Oct 15, 2018 IndiGo Customer Care's response Hi Hetal, We do apologize for this inconvenience. We have forwarded the voucher details, you may wish to check your inbox. Regards, IndiGo Team
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