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[Resolved]  Indigo Airlines — luggage wasnt getting opened even after the correct password.

Address:Bangalore, Karnataka

We had 2 luggage bags. 1 was not getting opened even after we tried our password many times. Then after many attempts and hours wasted it got opened finally with the google of course. The other bag didn’t had the lock only. It was missing from the airport itself & we did complaint about it to the authorities and they said that the lock must be broken while the transferring process from plane to the conveyor belt but we let it go as we didn’t find anything missing. But the 1st bag was not getting opened and we are sure that someone has tried to open it and that’s the reason the bag was not opening it easily and quickly. Now we aren’t even sure what is missing from our bag and need answers and your help for the same. We will wait for your response asap. Thank you. Hope for your cooperation. Pnr - rbgp4v. Flight no-6e499.
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Mar 10, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
IndiGo Customer Care's response Hi

We're sorry to hear this. We always try to deliver the baggage in the same condition as it was checked-in, however, there might be a chance of minor wear and tear of the baggage during transit. We'll definitely share your feedback with our baggage handling team to be more careful.

Regards,
Team IndiGo
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Comments

I paid[protected]+5500+13500+23500) and they confirmed that I am selected. Later they asked me to come for airport to collect employee card etc where I need to pay 32000, I said sorry I dnt wanna go further. Now all there numbers are switch off. How can I get my money back?

Reply
IndiGo Customer Care's response, Feb 4, 2019
Verified Support
Hi,

We would like to clarify that the attached letter was not issued by IndiGo. On the same note, it is also pertinent to mention here that the Company does not indulge in the practices of collecting any processing/enrollment fees from job aspirants/candidates.

It is advisable for you to approach competent authorities for a parallel investigation into the matter against such unknown errant persons.

Regards,
Team IndiGo

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