[Resolved] Indigo Airlines — misguided pregnant women during onboarding which caused about to mis carry | |||
My wife p neelaveni who is 7 and half months pregnant women travelling with her father p neelakathan on 22nd april 2018 was purposefully misguided and created trouble during onboarding. My wife and my uncle reached airport and completed security check by 5 pm and they sat gate 12 as per the onboarding pass. At the end they called her and told gate was changed and asked her to come gate4 which is very far When she went to gate11 again they said "no madam go to gate 04 again" which made my wife to go back all the way and finally at gate 4 they siad time is over we cannot onboard you at 5:35pm No one concerned about the pregnant women and they made her to wait This happened purposefully from indigo why because luggage we gave during checkin returned in 30 min which means they sold the ticket upfront and they misguided a pregnant women. Was this information helpful? | |||
May 25, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Apr 24, 2018 IndiGo Customer Care's response Hi Hari, We regret to hear about the experience. As checked, our customer relations team is already in touch with you in regards to the raised concern. Kindly let us know in case further assistance is required. Regards, IndiGo Team | |||
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