[Resolved]  Indigo Airlines — missed flight due to airline delay, improper behavior no communication between airline staff

Address:	Delhi, New Delhi, Delhi, 411017
Website:	Indigo Airlines

Hi i was travelling from amritsar to pune via delhi. As my flight no was indigo 6e 643 travel date 27th nov 2019. Flight timing was 22:45 my pnr is on9n7x but i received message from indigo airlines on my registered number that your flight has been delay due to air traffic and its re-schedule to 23:20 but the flight had take off at 23:50 and we reached delhi at 01:35 as we were having connecting flight from delhi to pune at 01:50. Our flight had landed (Arrived) at delhi at 01:35 at terminal 3 but the connecting flight was from terminal 1 which we were not informed any of the staff after asking to the staff they told we will arranged cab for you till terminal 1. They arranged a cab for total 8 passenger's. When we reached to terminal 1 the time was 01:51 and no staff from terminal 3 had informed to terminal 1 staff that there are 8 passenger's still coming. When we reached t1 and done our security clearance till then the counter was closed. The boarding which we got at terminal 3 gate number for terminal 1 was not mentioned on that. The staff on terminal 1 was so rude with us they told its your mistake you should come on time staff name was nandu and the manager was ashutosh. They were giving bad words to us that dont shout if you want to go then sit there and wait for next flight till morning 05:25 am on 28th nov 2019.