[Resolved]  Indigo Airlines — missing cash from check in luggage.

Address:501401
Website:INDIGO

Dear concern,
Traveled to indore by flight 6e416 dated 12-10-18, and i kept my hand bag in the luggage. Where my wallet in the hand bag, & kept 10000 cash in it. But when i receives this luggage in indore and checked my wallet, found only 2000 cash available in my wallet. Immediately informed to the indigo employee at indore but did not get any information yet.
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Nov 15, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
IndiGo Customer Care's response
Hi Shrikant,

Thank you for taking out time to communicate with us. We were concerned to note your experience during your journey with us from Hyderabad to Indore on 12th October 2018. We would like to inform you that as per conditions of carriage, all the valuables such as money, jewellery, etc. should be carried in hand baggage only. Further, IndiGo is not liable for holding any responsibility for losing such items carried by the passengers in their check-in baggage. For more information, you may visit the following link https://bit.ly/1VaPBiL and read clause 10.3. Hope you understand.

Regards,
IndiGo Team
Complaint comments 

Comments

Hi, I got a mail with an attachment. Is this fake??

Devayani chaithanya's reply, Oct 16, 2018
I went through indigo airlines official website which says company will not ask for any deposit towards security or employment confirmation. The mail which Is fake according to me. Please let me know if it fake or genuine?
IndiGo Customer Care's response, Oct 16, 2018
Verified Support
Hi Devayani,

We would like to clarify that the attached letter was not issued by IndiGo On the same note, it is also pertinent to mention here that the Company does not indulge in the practices of collecting any processing/enrollment fees from job aspirants/candidates.
Further, we would request you to please visit our Careers website and upload your resume. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.
We hope your query has been addressed.

Regards,
IndiGo Team

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