Indigo Airlines — missing check-in baggage
GoGoutambh on Jan 6, 2019
I was traveled on 5th. Jan'19 through flight no 6 e-713 & 6 e-7137 from kolkata to mangalore, but unfortunately i have not get my luggage at mangalore airport after completion of my journey. Even today on 6th. Jan till now i did not get any information. I am a student of manipal university staying at charka hostel, you can understand lot of important documents are with my luggage. Please return my luggage at the earliest.
[Jan 06, 2019] IndiGo customer support has been notified about the posted complaint.
Verified SupportIndiGo Customer Care's response, Jan 07, 2019
We totally understand the discomfort you must have faced. We hope that our representative has contacted you and was able to address your concern. Please be rest assured that we always remain committed to assist our passengers in the best possible manner.
Verified SupportIndiGo Customer Care's response, Jan 08, 2019
Please be assured our team is working on it and shall contact you with an update.
Verified SupportIndiGo Customer Care's response, Jan 12, 2019
As checked, the baggage has been delivered to you, please let us know in case further assistance.
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