[Resolved]  Indigo Airlines — missing of flight

Address:

Lucknow, Uttar Pradesh, 226016

I had booked a ticket with indigo airlines dated 19th february 2019 scheduled to departure at 18:25, i had reached the airport at 17:40 correct and was waiting for the baggage drop at 17:45 no announcements were made neither was i informed at the airport about the closing of boarding of my flight. I requested them at 18:00 to kindly let me in but i was denied boarding. I missed my flight which was connecting and did not get any refund.
Neither was the staff of indigo cooperative. I got zero assistance on my issue. The display tv showed the status of my flight while i was requesting them to let me in, it showed the status of boarding complete only after 18:30. I seriously look forward to get my issue resolved and get some strict action against it.