[Resolved] Indigo Airlines — missing parcel lost

[Resolved] Indigo Airlines — missing parcel lost

P Parminder1059 from Patiala, Punjab

I booked a parcel frm kolcata to amritsar... Deliver tym ind 6am of 08/04/2018 but now your employes says that your parcel is missing delhi or somewhere... Now they say v have to collect frm next flight which is aftr 13 hours but m not able to collect bcoz in this way my parcel is damage bcoz there is seed of flowers in parcel... I want that u have to send that parcel from other brands flight or otherwise u have to pay my lose... Mobile [protected] +1 photos Was this information helpful? No (0) Yes (0)
May 20, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Apr 09, 2018 IndiGo Customer Care's response Hi Parminder, This is not good to hear. Kindly allow us some time to get this investigated with the concerned team. We will share the update with you at the earliest. Regards, IndiGo Team Verified Support Apr 10, 2018 IndiGo Customer Care's response Hi Parminder, We have forward your concern to the relevant department and someone from the team will get in touch with you soon. Kindly let us know in case further assistance is required. Regards, IndiGo Team Verified Support Apr 11, 2018 IndiGo Customer Care's response Hi Parminder, As checked, our team tried contacting you multiple times however, we were unable to establish any contact. Kindly share a convenient time and an alternate number so we may speak to you on this. Regards, IndiGo Team
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