[Resolved] Indigo Airlines — money deducted but no ticket so far

[Resolved] Indigo Airlines — money deducted but no ticket so far

S Sureshwar Das from Bareilly, Uttar Pradesh

Dear indigo customer, transaction of inr 7101.00 has been initiated under transaction id e45d5eab90b[protected].in case of any delay in status/payment error, we will update you in 15 minutes. Please check your e-mail for detailed information or click on the link http://I9f.in/qRD3YyL21j at any time to know your payment status. So far no ticket or any information. Money 7101.00rs had been deducted from my account. Urgent action needed please. Was this information helpful? No (0) Yes (0)
Jun 24, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. May 22, 2019 Updated by Sureshwar Das No reply so far. Booked yesterday 21 may 2019 Verified Support May 24, 2019 IndiGo Customer Care's response Hello Sureshwar, apologies for the inconvenience faced. As per our records, the transaction was failed and the same has been auto-refunded to the initial mode of payment which was used at the time of reservation. The amount will be reflecting in your account between 5 to 7 working days. We look forward to your understanding. Regards, Team IndiGo
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