Indigo Airlines — money got deducted but haven't got any mail regarding confirmation and neither got the tickets

 
1 Review
India
 Shiv Shankar Kumar 106 on Apr 3, 2020
Name - shiv shankar
Mob no - [protected]
I booked a flight from vadodara to patna on 3 april 2020 at 9:43 am
Travel date 19 april 2020
Time 12;35 pm
I got the payment done through upi and the money got deducted successfully, but after that i haven't got any confirmation mail and the tickets.
I tried to contact the customer services but did not get any reply from that side.
Transaction id -94ead3d52fb[protected]

money got deducted but haven't got any mail regarding confirmation and neither got the tickets

Complaint Status


[Apr 03, 2020] IndiGo customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    49%
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    Resolved
    1986
    phone
    +91 12 4435 2500
    location
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    Indigo Airlines - money got deducted but haven't got any mail regarding confirmation and neither got the tickets