[Resolved]  Indigo Airlines — money still not refunded

On 22nd january 2019 i had a flight from kolkata to bangalore at 15:20 pm but morning at 6am i get a call from the indigo airlines that the flight has been cancelled i literally didn't know what to do after checking my mail i got to see that there is an option if i can cancel the flight or book another flight or not but the other flights we at late night that's plus i couldn't contact the indio airlines and i desperately needed to go to bangalore that's why i went for the cancellation option and the flight got cancelled also it was written that the money will be refunded soon but it's almost over one month still it has not yet been refunded.
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Apr 11, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Mar 08, 2019
Updated by Protyusha
It's been 5 days yet no action has been taken regarding the matter. I am really disappointed with the services of indigo airlines.
Verified Support
Mar 11, 2019
IndiGo Customer Care's response
Hi Protyusha,

Sorry for the delayed response. Let us get this checked. Kindly send us your PNR via private message so we may check.

Regards,
Team IndiGo
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मैं जब दिल्ली एयरपोर्ट पर थी ओर अपने सामन को चेक इन करवा रही थी तो मेरा छोटा लाल रंग का बैग सामान की ट्रॉली में रहे गया था तो क्या आप मुझे वह बेग कानपुर तक पहुँचवा देगें।
IndiGo Customer Care's response, Mar 11, 2019
Verified Support
Hi Pakeeza,

We understand your concern. Please share your PNR number via private message so we may assist you.

Regards,
Team IndiGo

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