[Resolved]  Indigo Airlines — ms. shiny

Address:

Hyderabad, Telangana, 500024

Today I had checked in with your airlines and your airline person at the ticket counter was too much rude... I had a cartonq as an hand carry because i had an injury in my pelvic area i cannot lift it as an hand carry. I also said her if it would have been a trolley i would have taken it n dubai airport isnt a small airport where i can lift the lugguage and roam around. The way she spoke to me way was really rude and when i said her im gonna complaint about your behaviour she said my name is shiny go n complaint to whomever you want to. When you hire please check that they havent got any sort of attitude. I have the worst experience with indigo. There was Mr. ALI who spoke to me very politely and tried to pacify things but Ms. Shiny has got an extraordinary attitude towards the passengers she also fussed with a senior citizen argue about his lugguage. There isnt any sort of consideration from indigo.
I hope ill get a detailed reply on how your airline would fix people with attitude with customers.
My flight details are dubai to hyd flight no 6E 25 seat no 17A dated 13th june 2019.