[Resolved]  Indigo Airlines — my flight 6e412 was delayed and and i was given the worst accommodation

I am writting this mail at 12.44am on 18/1/18. Me and my wife cant sleep in this stinky room that indigo airlines have given us lotu8 hotel in chochin near airport.
My flight 6e412 was delayed and i had connect next flight from bangalore to goa 6e6236 and i was given the worst accommodation. I am deppressed and in panic and feeling cheated. The room is stincky and they have sprayed a strong air freshener which is even worst and cusing head ache.
There is no lash from inside the room...
My only question are you aware of what is happening to your customers??? This is you reponsibility to what service they are getting???

I demand complete compansation of time delay and wost night mare in my life

You made me to say this that your service sucks.
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Aug 7, 2021
Complaint marked as Resolved 
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Yesterday my flight was 2250. Due to some bad weather the flight has been canceled and rescheduled to today 0710.Now it's 2AM I am giving the complaint that they have no rest arrangements for me. I am a patient. I can't awake full whole night. My pnr no is CJ5I6R. This is your service. Nobody o[censored]r staff listening my words.
IndiGo Customer Care's response, Jan 25, 2018
Verified Support
Hi Subrat,

We regret the inconvenience caused. Believe someone from our team got in touch with and addressed your concern.
Let us know if you need further assistance.

Regards,
IndiGo Team
Hi Parshuram,

We regret the experience you had.

As checked, your initial flight was affected due to air traffic congestion and airspace closure. Please understand our team tried to assist you in best possible manner in the given situation.
We look forward to your understanding. Hope to serve you better next time.

Regards,
IndiGo Team

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