[Resolved] Indigo Airlines — need to add surname to the ticket | |||||
I'm work in abu dhabi i have to add the surname to my ticket, i called the customer care first i got connected in minutes and explained her the details as the surname is missing in my ticket, asked to send my passport and ticket and told "let them check whether 1 can travel or not" what? Adding a surname on a ticket that's too 18days apart of the journey are you guys running a flight or some sort of stationery business? Its the first flight from abu dhabi i never took a ticket from indigo before believe or nor air india express have better customer care i called the customer care center after sending my ticket and passport copy to then till today never got connected even hang up on queue for 1 hour never got connected, i'm not sure they intentionally blocking my calls or not and dear indigo this will be my last and final ticket on you and i will make sure my friends or family will never do the same from abu dhabi. Was this information helpful? | |||||
Oct 4, 2018 Complaint marked as Resolved I got it resolved from indigo support team thank you. IndiGo customer support has been notified about the posted complaint. Verified Support Oct 04, 2018 IndiGo Customer Care's response Hi, Thanks for writing to us. We always reiterate to check your details before finalizing the booking, as name changes are not permitted once a booking is made. Further, you may wish to share your booking reference/ PNR number so we may look into it. Regards, IndiGo Team | |||||
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