[Resolved] Indigo Airlines — neither provide an alternative nor refunded complete amount | |
I booked three tickets from delhi to udaipur for 9th feb 2018 morning. Indigo cancelled the flight on 8th and informed me about the same on 8th night. I asked for the alternate flight but they didn't provide me any. After 4-5 calls to indigo customer care, every time requesting for an alternate flight, i didn't get any help from any of the executive. They could only offer me complete refund of my tickets. Finally, i agreed to that but they failed in that too. They deducted around 4000 for three tickets. Worst service ever. Extremely badddddddddddd experience. Highly disappointed. Was this information helpful? | |
Mar 16, 2018 Complaint marked as Resolved Verified Support Feb 13, 2018 IndiGo Customer Care's response Hi Shobhit, We know that the flight cancellations aren’t a pleasing experience & we truly regret this experience. Kindly share your booking reference no./PNR so we may look into this matter. Regards, IndiGo Team | |
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