[Resolved] Indigo Airlines — nkw7ge my booking reference

Rasiksoni

from Vadodara, Gujarat

Address:

Vadodara, Gujarat, 390006

V r frequent flyer of indigo due to its ontime service without any cancellation flight till date v don’t have any complaints about u but i booked this ticket long time ago after that your both side flight has been cancelled so v want this flight to be transferred from ahmedabad to dubai and return as same v want now flight from ahmedabad to dubai 12:50 am on 8/11/2018 november 8th 2018 and return dubai to ahmedabad 7:00 pm on 11/11/2018 november 11 2018 right we r doing this because v r going on vacation but on both time w have to wait night on the airport which we do not want i. E why u v booked previous booking but changed bookings has too much stay on airport that w don’t want so please change our bookings actually ticket fare right now of our flight is higher than ahmedabad return flight but v don’t demand any payment difference only we demand to change our flight for customer satisfaction thanks

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Nov 25, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

IndiGo Customer Care's response Hi,

We are sorry for the inconvenience caused by the rescheduling of our flight. We always strive to keep our flight departure on schedule and cut down on the causes of any change. But, if an IndiGo flight is cancelled or rescheduled, you may either re-book on another Indigo flight or cancel. In addition to it, we would like to inform you that we are unable to change the sectors. Further, we believe that our customer care team has already assisted you on this. We appreciate your adherence to our policy and hope that you will see this matter in the right spirit.

Regards,
IndiGo Team