[Resolved]  Indigo Airlines — non getting of refund money

Jul 19, 2018

Updated by Lumding I want to purchase one air ticket ex CCU-BLR of 23/10/18 0n 11/7/18, accordingly go to u r mobile application, after entering the name of passenger miss dipandang chatterjee i have submitted payment and as per msg of bank deduction of 6940 made but after awaiting whole night I have not received any ticket and msg even .on next day I make complain to refund my money but u r customer officer decline my call with the remake call u letter, on 15/7/18 call came from the no and ask me to give card no, as it is obligatory i regrate that call.0n 16/7/18 show i was on duty call came from the same no and ask me to give card no but as I have no card at that moment I refuse to give any no, but he press me to give any card no of associate coworker, accordingly i take one of my co workers card no, the officer going on generating OTP and assure me to pay back my dues in this ways and deducted 8940 from that account.Again yesterday morning same person called me want my original card no from which the original transaction made, on good faith as he has already served msg earlier also, on beliving that I have given card no and the officer going on generating OTP and bound me to relay, resulting 20000 deducted with the assistance all money will be return by evening it self, but all in vain no return till yet, may that person again today deducted 10000, name of that officer is aravind ji and using mobile no [protected] & [protected].
I want my money back .A details report with all documents i will send to u r Managing director to investigate and to take suitable action against the defaulter and to punish those who has harras me, gave mental anxiety, loss of money.In simply i want my money back within 24 hrs or i will may go to any level for justice, more over from today I promise I never use u r airlines also to travel though I normaly expenses rs 100000 /year for air travel.i will go by others flight but won't use, resulting not only u lost my part but also a group of 326 persons expenses for air travel.

Jul 20, 2018

Updated by Lumding Refer my earlier complain where I have mentioned how the company it self chitted the passager and wrongly it was posted as chatting, sorry for that.
I have highlighted every corner, aspect and how they chitted but till now I have not being informed by concern authority and return of single panie.yes now I am looser but on my request a group around four hundred people those r regular air customer take oth that they never prefer indigo for their future journey.
Ultimately who will be the looser, let's see

Jul 21, 2018

Updated by Lumding On going through details and on converses sion with idigo chief I came to know the original fact and the details history,
MY SELF EXTREMELY SORRY FOR MAKING COMPLAIN AGAIST INDIGO AIR LINES'
I AM WITHDRAWING MY COMPLAIN AGAINST THAT COMPANY AS THEY R NOT THE ACTUAL ACCUSED.
Really I too sorry to give them blem and for that I take perdon from all of the customer and officer, staff of indigo airways.
Regards
Dipankar chatterjee
Lumding, Assam
757789?588.