Indigo Airlines — Passengers missed the flight as the change in the departure gate of rescheduled flight was neither announced nor displayed

Address:

Lucknow, Uttar Pradesh

Flight No. 6E- 339 from Lucknow to Mumbai dt. 15th March 2015 was rescheduled twice and thereafter its departure gate was changed. The change in the departure gate was neither announced nor displayed in the monitor. A few passengers including me missed the flight because of it. On discussing the matter with the available Indigo staff at Lucknow airport, I was offered a high fare flight for the next day. Out of no other option available (as high fare flights were offered by Indigo staff), I had to delay my journey for a week. Due to irresponsible attitude of Indigo staff, I am in a loss of time, money and work.