[Resolved] Indigo Airlines — payment | |
Pnr-ae4w8p - pimpalgaonkar ulhas (Ulh) [protected] I have traveled from dubai to bhopal and back to dubai. I have seen people suffering in your air lines due to following A) you do not accept uae credit card (But you tell its not working). B) you accept aed but many people do not carry/have. C) you accept indian credit card - but in usd, not known, it will be charged with in india or levy charges as uses out of india. D) you do not accept indian rupees. E) usd conversion rates are not specified. What is situation of passengers they have money and you are not accepting, the staff serving are offering many people from their end seeing the condition. Why cannot be seen this i am traveling so many air lines but such situation is never faced. You service staff keep asking apology, can any one look into the same and respond. Regards Ulhas [protected] Was this information helpful? | |
Sep 17, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 16, 2019 IndiGo Customer Care's response Hi Ulhas, Please know that due to restrictions and limitations as prescribed under Foreign Exchange Management Act by Reserve Bank of India regulations, as of now, IndiGo cannot accept Indian currency for onboard sales on our international flights. You may visit the link https://bit.ly/2DGQkpI for more information. Regards, Team IndiGo | |
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