[Resolved] Indigo Airlines — refund amount in pnr vd37rb and pnr fmifhn delhi to jammu and back. | |
I have got of refund of only 8000 against a total of 36, 861. The journey on 20 march and 22 march should get more refund now. I cancelled early because two of the passengers were from usa and because of corona problems they cancelled early. So we also had to cancel. Even vaishno devi for which the trip was is closed now. Please help, the problem is that we were only two senior citizens left we had to cancel in the absence of the people coming from us. If i had cancelled it later i would have got a full refund. The whole process is computerised without a human face or talking. I tried to talk to indigo and make my trip but could not go beyond the recorded messages. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 06, 2020 IndiGo Customer Care's response Dear Ms Sinha, As per the directives received, we are offering a full refund for reservations made between 25th March to 14th April, with travel date from 25th March to 03rd May. Your booking was not made in the mentioned timeline. Therefore, cancellation charges were applied and balance amount is refunded. Regards, Team IndiGo | |
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