[Resolved] Indigo Airlines — refund bcz gate no change airline did not announced | |
Hello my self biswanath I have booked an airline ticket from indigo to travel from hydrabad to bhubaneswar. I have booked my ticket on travel date was on 12sep 18, Flight no:6e 501 Pnr no : hkuh6r, My boarding time is 16:35 on gate no 107, so i go to gate number 107 on time 16:00 but gate was closed i just wait in front of gate but no one commimg also ask for indido satff he says just wait here but when time is 17:20 i go to indigo counter and ask then he says flight is alredy take off... But i say then i wait for log time in gate no one even gate not open then how can flight take up, he says sorry sir flight rescheduled at gate no 26, but i ask then no announcement why how i know flight change to gate no 26 because my mobile already switch off due to no charge... How i no he said sorry i cant help you, then i travel for train to reach my home... So kindly refund my all amount rs.2854, because its airline fult my flight gate no change he did not announced that or did not give me any next flight its purely airline fult kindly refund my amount. You say how can i know my flight gate no change if no announcement and my mobile is off. So kindly ask them to refund my amount... I have facing lot of problem then coming in train... Kibndly redund my all amount because i travel in train after two day i reach my home i loss my time, amount, so kindly refund Was this information helpful? | |
Oct 23, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Sep 18, 2018 IndiGo Customer Care's response Hi Biswanath, We regret to hear about your experience. We are in receipt of your concern via email. Please be assured that we try our best to assist our passengers in the best possible manner. Regards, IndiGo Team | |
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