[Resolved] Indigo Airlines — refund of air ticket amount
Shshafi_1976 on Jan 8, 2019
Sun, 17 jun'18 - sat, 23 jun'18
Bangalore to bagdogra
Sun, 17 jun'18
6e 457_ 958
Plane change at guwahati | waiting: 1h 0m
Above mentioned are the flight details for which we were not allowed to board the airlines even though we were on time. We need a refund. Our family consisting of 4 members we all had to purchased other airlines ticket and pursue our journey. We had been promised to pay back 32, 600 inr by our agent from mmt and all of a sudden he says that the amount has been withdrawn by the airlines authority and will not be refunded. I need my money back please look into this matter and resolve it as soon as possible.
Shafique mohammed h. S.
Complaint marked as Resolved Feb 11, 2019
[Jan 08, 2019] IndiGo customer support has been notified about the posted complaint.
Verified SupportIndiGo Customer Care's response, Jan 08, 2019
This doesn’t sound right. Please share your booking reference/ PNR via private message.
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