[Resolved]  Indigo Airlines — refund of cancelled flight - confirmation not received yet.

Me and my wife had made travel bookings on 27th feb 2018, through ease my trip for your flight from bangalore to chandigarh on 21st may and return to bangalore on 26th may. The reference number of the booing is pe6lfw. We received a phone call from your office, informing us that due to renovation of the chandigarh airport, the flights stand cancelled and, we will get full amount as refund.
Surprisingly we have today received a mail confirming that the refund amount will be only rs. 8058, and the balance rs. 12000 has been deducted as cancellation charges. This is highly objectionable and contrary to what was told to us. We expect immediate confirmation for indigo for full refund.
Mahendra kumar chaudhary, bangalore
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