Indigo Airlines — refund of cancelled ticket full amount

Address:

Gurgaon, India

Sir,
This is with the reference to go indigo booking ref. No. Wwur3h, divya v joy, from pune - chennai on 13 apr 2020.
We have canceled above booking since complete lockdown of india since 22 mar 2020 due to covid-19, while canceling the said ticket, they have 2 options 1 is to credit the full amount to the concerned bankers & 2 rescheduled the booking with credit of amount in their wallet. We have no option other than cancel the ticket.
However, it is seen that they were not credited with the full amount to us. Kindly advise the indigo airlines to credit the full amount to us as per the terms of india govt. Time to time when such natural calamities occur.

Our details : divya vjoy, plot no 34, yashwant colony, darewadi, ahmednagar-414002, mob.[protected] /[protected]