[Resolved] Indigo Airlines — refund of excess cancellation charges during flood in kerala | |
Kindly refer my emails sent nto [protected]@customer. Goindigo. Indtd aug 23rd& aug 24th for waival of cancellations charges for the ticket booked from kochi to mumbai on 28/08/2018. Asper your notification "' due to the ongoing flood situation we're offering /rwscheduling/cancellation fee waives for the passengers from/to kochi till august 31". Based on this i have cancelled my ticket but cancellation charges are deducted from by refund. Please do the needful. Booking reference: dh9mnn. Was this information helpful? | |
Oct 14, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Sep 11, 2018 IndiGo Customer Care's response Hi Sayeeda, We understand your concern and processed full refund for the reservation, kindly get in touch with the respective travel agency used while making the booking to claim the same. Regards, IndiGo Team | |
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