[Resolved]  Indigo Airlines — refund of my money

Hi
These is i book from travel agent from clear trip trip id[protected]
I have inform them on 8 oct 2018 to cancel my booking as i base in uk as my uncle got heart attack
And my aunty who is related to him was travelling with me would not be able to fly
The date of trip was
Indigo
6e-625
Del 22:50 00:30 amd
Wed, 10 oct 2018 1h 40m thu, 11 oct 2018
First ask to them as on medical ground please refund my money atleast my aunty money which was
• base fare: rs. 1, 720
• airline fuel charge: rs. 400
• passenger service fee: rs. 306
• user development fee: rs. 24
• cute fee: rs. 100
• other charges: rs. 100
• gst (Airline): rs. 116
• total fare: rs. 2, 766
And clear trip shows
Base fare
Rs. 1, 720
Taxes & fees
Rs. 930
Gst (Airline)
Rs. 116
Total
Rs. 2, 766 (Traveller wise break up)
Rs. 2, 766 via debit card# xxxx xxxx xxxx 7086
Refund
Rs. 0.00 (–)
Rs. 0.00 (–) to debit card# xxxx xxxx xxxx 7086

As they refuse to refund the money first they says we will refund the money 446 only know they says no money at all
These is complaint against indigo and cleartrip who are been clever to rip customer money and refuse even to give the tax back
Please help me to get my money back from clear trip
I have more booking done from clear trip from ahmedabad to chandigarh
Ahmedabad → chandigarh tue, 09 oct 2018 (Refundable)

Goair g8 911
Amd 10:30 tue, 09 oct, 2018
Ahmedabad - sardar vallabh bhai patel (Amd), terminal 1
1h 45m
12:15 ixc tue, 09 oct, 2018
Chandigarh - chandigarh (Ixc)

Baggage
7 kg
Cabin
15 kg
Check-in
Terminal
1
Sardar vallabh bhai patel
Check-in counter close
09:45
45 minutes prior to departure

Traveller details
Ahmedabad → chandigarh
Name sector pnr ticket no. Seat no. Status
Mr. Jaswant s barad amd → ixc my6c8a my6c8a — refunded
Mrs. Anita k nayee amd → ixc my6c8a my6c8a — refunded
Payment details

Base fare
Rs. 4, 910
Taxes & fees
Rs. 1, 206
Gst (Airline)
Rs. 280
Cash back
Rs. 200 (–)
Total
Rs. 6, 196 (Traveller wise break up)
Rs. 6, 196 via debit card# xxxx xxxx xxxx 7086

Refund
Rs. 888.00 (–)
Rs. 196.00 (–) to debit card# xxxx xxxx xxxx 7086

Rs. 692.00 (–) to debit card# xxxx xxxx xxxx 7086
What should i do
Please anybody can help please do reply on [protected]@gmail.com