[Resolved]  Indigo Airlines — refund o[censored]ser development fee - delhi airport

As per id - nf[protected], return flight ticket for three passengers namely, parveen singla, romesh chander jindal and santosh rani was booked on 27/6/2017 for flight from delhi to bangalore on 9/8/2017 and from bangalore to delhi on 19/8/2017and user development fee of rs.564/- per passenger from delhi to bangalore and rs.829/-per passenger from bangalore to delhi was charged as per issued invoice/ fare details. As dgca has slashed/abolished the udf for delhi airport, request for refund the excess udf charged from us was made to indigo airlines as per advice/ response given to us by mr. Divyash kaushik of make my trip india pvt. Ltd in reference id[protected]. Through e-mail on 21/8/2017 & again reminded on 27/8/2017 but uptill now neither any refund nor any response has been received. Kindly get us the refund.
Thanks,
Romesh chander jindal, passenger
Was this information helpful?
No (0)
Yes (0)
Sep 20, 2017
Complaint marked as Resolved 
No response from the company
Sep 09, 2017
Updated by Rcjindal
No response from the company
Sep 14, 2017
Updated by Rcjindal
No response from the company
Sep 20, 2017
Updated by Rcjindal
no response from the company
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5604
    Pending
    15
    Resolved
    2884
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information