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Indigo Airlines — Refund related

On 24.07.2020 indigo flight from mumbai to kolkata was supposed to fly which i had booked in advance from the ixigo website of rs 5709. The flight was cancelled due to corona. After the cancelled of flight on 19.07.2020 the flight was reschedule to 02.08.2020 where the amount was mentioned as 4492 rs this flight also got cancelled on the 02.08.2020 after that till this date no refund was made.. And after enquiries made to indigo airline they mentioned that they have refund me the amount 2490 rs, which i haven't been able to receive.. I have only received 1092 rs which i received the leftover amount on 27.07.2020 after that there was no refund made of the rest remaining amount 4492 rs. I need the refund as soon as possible. Kindly looki after this matter.

Refund related
Refund related
Refund related
Refund related

Complaint Status


[Aug 05, 2020] IndiGo customer support has been notified about the posted complaint.
Verified Support
IndiGo Customer Care's response Aug 12, 2020
Dear Sumen,

As checked, your case has been taken care by our customer relations team. We would not be in a position to advise you otherwise from what has been already communicated. However, you may write to the same mail trail for any further clarification.

Regards,
Team IndiGo
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